There is a belief, perhaps a myth, that ‘digital’ in the MENA region is somewhat behind the rest of the world. I’d challenge that assumption. I’d argue that overcoming some of the nuances and restrictions…
According to many news outlets, Ecommerce giant Amazon has agreed to buy the most recognised local online marketplace – Souq.com. The deal is rumoured to be worth more than $650m. The speculation around Amazon moving into the…
For the last couple of years I have lived in a bit of an Ecommerce bubble. Working closely with a certain platform can lead to a blinkered view of the world and sometimes you lose…
For those of you reading this in the UK or California, you might be wondering why the question – What are the benefits of Ecommerce? – needs to be answered. However, there are emerging markets where…
Creating the ultimate Customer Journey A few months ago, I gave a presentation in Dubai about the creating the ultimate customer journey. Customer experience means different things to different people, but my starting point is……
Impact Hub in Dubai hosted SOUQ.com CEO Ronaldo Mouchawar last night as part of their #DisruptiveCEO event series. The charismatic leader of this Arabic online success story covered a wide range of topics including some…