10 years ago I said that SMS text messaging would never take off. There were no t9 dictionaries to finish your words for you, no QWERTY touch keypads and at £374 per MB (using 5 pence per message) – it was incredibly expensive. Nevertheless, the technology was growing and growing fast, so we set about trying to come up with sms apps that would be useful for people and in doing so fell into the trap of thinking that people were like us. I was reminded of this time yesterday as I tried to explain the virtues of Twitter to a ‘man in the street’. I like Twitter. It appeals to parts of my personality, but as anyone who has tried to show someone else the platform will know – Twitter is not something that comes easily to most people.
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